Privacy Policy
Last updated: March 24, 2025
At CREATEAWITY.art, we are committed to protecting your privacy and being transparent about how we collect, use, and protect your information.
1. Information We Collect
Account Information
When you register, we collect your name, email address, and authentication credentials. If you sign in via Google OAuth, we receive your public profile information (name, email, profile picture) as permitted by your Google account settings.
Usage Data
We automatically collect information about how you interact with our platform, including the AI services you use, images you process, prompts you create, and features you access. This helps us improve our services.
Payment Information
Payment transactions are processed securely by Razorpay. We do not store your full card details. We retain only transaction identifiers, amounts, and subscription status necessary for billing.
Device & Technical Data
We collect browser type, operating system, IP address, and device identifiers for security, analytics, and to ensure platform compatibility.
2. How We Use Your Information
Service Delivery
We use your information to provide, maintain, and improve our AI image editing services, process your requests, and manage your account and subscriptions.
Communications
We may send transactional emails (account confirmations, payment receipts, service updates). You can opt out of marketing communications at any time.
Security & Fraud Prevention
We analyse usage patterns to detect and prevent abuse, fraudulent activity, and unauthorised access to your account.
Analytics & Improvements
Aggregated, anonymised usage data helps us understand how our platform is used and where we can improve the experience.
3. Your Images & Content
Ownership
You retain full ownership of all images you upload and outputs you generate on our platform. We do not claim any intellectual property rights over your content.
Processing
Uploaded images are processed by our AI services solely to deliver the results you request. Images are processed in real-time and are not permanently stored beyond the duration required to complete your request.
No Training on Your Data
We do not use your uploaded images or generated outputs to train our AI models. Your creative work remains private to you.
History
Your generation history is stored to provide you the History feature in your account. You can delete your history at any time from your account settings.
4. Data Sharing & Third Parties
We Do Not Sell Your Data
We never sell, rent, or trade your personal information to third parties for their marketing purposes.
Service Providers
We share data with trusted service providers who assist in operating our platform: cloud infrastructure (Microsoft Azure), AI model providers (Google Gemini), payment processing (Razorpay), and analytics. These providers are contractually bound to protect your data.
Legal Requirements
We may disclose information when required by law, court order, or to protect the rights, property, or safety of our users or the public.
5. Data Retention
Account Data
We retain your account information for as long as your account is active or as needed to provide you services. You may request deletion of your account at any time.
Processed Images
Images uploaded for processing are deleted from our servers within 24 hours of processing completion. We do not maintain long-term archives of your uploaded images.
Transaction Records
Payment and transaction records are retained for 7 years as required by applicable financial regulations.
6. Security
Technical Safeguards
We implement industry-standard security measures including HTTPS encryption in transit, secure credential storage, access controls, and regular security reviews.
Breach Notification
In the event of a data breach that affects your personal information, we will notify you and relevant authorities within the timeframes required by applicable law.
7. Your Rights
Access & Correction
You have the right to access the personal information we hold about you and to request corrections to inaccurate data.
Deletion
You may request deletion of your account and associated personal data at any time by contacting us at support@createawity.art. We will process your request within 30 days.
Data Portability
You may request an export of your personal data in a machine-readable format.
Opt-Out
You may opt out of non-essential communications and certain data processing activities at any time from your account settings.
8. Cookies
Essential Cookies
We use essential cookies to maintain your session and authentication state. These are required for the platform to function and cannot be disabled.
Analytics Cookies
With your consent, we use analytics cookies to understand how our platform is used. You can control cookie preferences through your browser settings.
9. Children's Privacy
Age Requirement
Our platform is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us immediately.
10. Changes to This Policy
Updates
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our platform. Continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
Questions or Concerns
If you have any questions about this Privacy Policy or how we handle your data, please contact us at support@createawity.art. We aim to respond to all privacy inquiries within 7 business days.
Have questions about your privacy?
Contact Us